Consumer Banking, offering a wide range of reliable and customizable services...
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The mission of the Consumer Banking department of Finansbank is to meet the financial service needs of Finansbank's consumer banking customers at maximum quality and to make it the leader of the consumer banking industry in terms of customer satisfaction and service quality.
Finansbank has in recent years significantly increased the
number of its customers and its market share in consumer banking in terms of deposits, investments, consumer loans and payments. In parallel to this growth, the bank has launched several marketing activities and projects aimed at both improving the productivity of the existing customer base, and attracting new customers. The result was a striking increase in profitability in consumer banking.